we respect your privacy and are committed to protecting the personal information you share with us. Whether you’re browsing our website or reaching out for roofing services in North Richland Hills, Texas, this Privacy Policy explains how we gather, handle, and protect your data.
Information We May Collect
When you interact with our business or use our website, we may collect two types of information:
Personal Information
This includes any data that can identify you, such as:
- Your full name
- Email address
- Phone number
- Property or service address
- Any details you submit through our contact forms or quote requests
Non-Personal Information
We may automatically gather certain technical data, such as:
- IP address
- Browser type and version
- Device type
- Pages you visited on our website
- Time and date of your visit
This data is typically used for analytics and performance improvement.
How We Use Your Data
We only use your information to serve you better. Here’s how:
- To respond to inquiries: We use your contact information to answer your questions or follow up on your roofing needs.
- To provide service estimates: Your details help us create accurate roofing quotes and job assessments.
- To schedule appointments or site visits
- To improve our website experience: Non-personal data helps us analyze visitor behavior and make the website more user-friendly.
- To communicate with you: With your permission, we may send updates, offers, or follow-up messages related to our services.
We never sell or rent your personal information to third parties.
How We Share Your Information
Your information is shared only when necessary, and only in the following situations:
- With our team: Trusted staff and contractors may access your information to perform services or contact you directly.
- With service-related vendors: This may include scheduling software providers or marketing platforms. These partners are required to keep your data secure and confidential.
- For legal reasons: We may disclose personal data if required by law or in response to legal processes, including protecting our rights or property.
We will never share your data for unrelated advertising or marketing purposes.
Cookies and Tracking Technologies
Our website may use cookies to enhance your experience. Cookies are small data files stored on your device that help recognize you on future visits.
Types of cookies we may use:
- Performance cookies (to analyze traffic)
- Functionality cookies (to remember user preferences)
You can disable cookies through your browser settings. Doing so will not prevent you from using the site, but some features may not function as intended.
How We Protect Your Data
We use multiple layers of security to safeguard your personal data. This includes:
- Secure servers
- Encrypted communication (HTTPS)
- Limited employee access to customer information
Despite these precautions, no online transmission or storage system is completely secure. We recommend not submitting sensitive personal or financial information through our website forms.
Your Privacy Rights
Residents of North Richland Hills, Texas, and surrounding areas have the following rights:
- Access: You can ask us what personal data we hold about you.
- Correction: You may request updates to inaccurate or outdated information.
- Deletion: You can ask us to delete your information when it’s no longer needed.
- Opt-Out: You may opt out of marketing emails or texts at any time.
To exercise any of these rights, contact us directly using the details provided at the end of this policy.
Links to External Websites
Our website may contain links to third-party sites, such as material suppliers or informational blogs. Please note that we are not responsible for the privacy practices or content on those external sites.
We encourage you to review their policies before providing them with your personal information.
Children’s Privacy
We do not knowingly collect information from children under the age of 13. If you believe a child has submitted personal data through our website, please contact us, and we will promptly delete the information.
Data Retention
We retain your data only for as long as it is required to fulfill the purpose for which it was collected, to comply with legal requirements, or for legitimate business purposes.
Once the information is no longer needed, we securely delete or anonymize it.
Policy Updates
This Privacy Policy may be revised occasionally to reflect updates in our practices or to comply with new regulations. When we make changes, we’ll post the updated version here along with the new effective date.
Your continued use of our website or services after such changes means you accept the updated policy.
Contact Us
If you have any questions, requests, or concerns about this Privacy Policy or how we handle your data, please contact us directly:
North Richland Hills, Texas
📞 Phone: [Your Phone Number]
📧 Email: [Your Email Address]